Keep calm. Carry on learning.

While I was playing with Lucidchart to create a timeline to illustrate some of my key learning points this year, I have realised that I used journey lines to map out my goals in 2019. Therefore, it has been insightful to reflect on them in 2020. I aim to provide a few learning inspiration for people who enjoy scrolling through content as I do.

Professional Coaching

Coaching is defined as partnering with clients in a thought-provoking and creative process that inspires them to maximize their personal and professional potential.

The purpose

I decided to go through certification because I would like to continuously develop in this area. As a result, I became a member of the International Coach Federation (ICF), which has a widely recognised code of ethics and conduct and a constant renewal process. Furthermore, it creates a valid reference point for people to understand what my background is as a professional coach.

Coaching journey

My journey started with Coaching 4 Today’s Leaders together with Tandem Coaching Academy to explore the concept of coaching, core coaching competencies, the code of ethics and how to apply those in real-life scenarios. Simultaneously, I gained more practical experience through 1:1 coaching with clients, team coaching, peer coaching, coaching dojos and coaching practices. Then, I also signed up for group mentor coaching, which may have been the most powerful of all to me as it included reviewing recordings. This helped me to see how different coaching techniques or skills can be improved or developed in a small interactive and safe group environment. The result was a coaching recording, which is at least an Associate Certified Coach (ACC) level.


After I graduated from the professional coaching training programme, I applied for the certification through the ICF website. For that, I needed 60 hours of training, at least 100 hours of logged coaching, and 10 hours of mentor coaching. On top of that, the recording had to be between 30 and 60 minutes long. All of uploaded documentation are reviewed on the ICF platform. Once the recording passed, there was a link sent to me to take the Coach Knowledge Assessment in the next 60 days (right now anytime you can). This online exam consists of 155 questions within a 3-hour time limit. When that was completed (70% is the passing score), within a week I received an email about the certification.


Mentoring involves primarily listening with empathy, sharing experience (usually mutually), professional friendship, developing insight through reflection, being a sounding board, encouraging.

David Clutterbuck
The importance of mentoring

I believe mentoring should deserve a section in every job description, as it directly impacts people’s personal growth, and ultimately the organisational growth. Both being a mentor and a mentee is equally important. If you do not experience how it feels to become mentored, it is hard to be a mentor by yourself. This year I was very fortunate since I have been working together with various people, who either mentored me or I mentored them.

Being a mentor

As a mentor, I learnt to become more attentive to the mentee’s needs rather than focusing on what I can offer. I developed ways of bringing myself into the conversations just as much as that would help the mentee’s personal development. I also experienced how to facilitate these conversations not to cause anxiety about when this relationship might end.

Being a mentee

As a mentee, I benefited from sharpening my goals by gaining knowledge around areas where I had a gap. I managed to become more flexible around what I would like to achieve when I understood from the mentors how they went through similar patterns, what their experience is and what could help me personally grow within that area. Consequently, I was taught about angles that I would not have discovered all by myself.

Journey Line 2020


Supervision is the interaction that occurs when a mentor or coach brings their coaching or mentoring work experiences to a supervisor in order to be supported and to engage in reflective dialogue and collaborative learning for the development and benefit of the mentor or coach, their clients and their organisations.

Supervision might be an ideal review of how existing skills and capabilities can be improved by sharing cases with someone, who has either more or different expertise than yourself.

Powerful insight into cases

Group Supervision opened a new door to me, and it truly diversified how I think about coaching. There were multiple viewpoints to the same case only by talking through deep questions, intuitions and observations. In addition, it provided a safe place for me to listen to feedback, where I had full control of accepting something or letting it go. When hearing of cases of others I learnt to be even more curious to see how a question complements other people’s intuition and observation.

Systems Coaching

Systemic coaching enables a systemic coach to consider “personal, leadership, team or whole organisation issues in the context of the system in which they belong.”

John Whittington: Systemic Coaching and Constellations
Systems thinking

The most recent learning experience has been a virtual engagement to look at team coaching from a systemic point of view. I was glad to review systems thinking. Moreover, it allowed me to think about how to put them into practice. I was excited to explore how e.g. causal looping support can different team scenarios.


What I also enjoyed hearing more of is the neuroscience aspect of the course, which facilitates conversation around basic neuro processes when reacting to change. Changes happen quite often, so understanding what happens in our brain helps to promote careful thinking.

Further posts

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